Learn how to spot client red flags early and protect your time, energy and business. In this lesson, we'll cover the warning signs to look out for in enquiries and discovery calls, how to recognise when difficult behaviour crosses the line, and how to handle awkward client situations professionally. You'll also learn how to set boundaries, strengthen your contracts and recognise when it's time to walk away from a client relationship, with practical email scripts and real-world examples to help you navigate those uncomfortable conversations.
Module 14 PDF
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CLIENT RED FLAGS & WHEN TO WALK AWAY
YOUR PLAYBOOK PRACTICE
Take 10–15 minutes to practice:
Think back to a past client experience, or imagine receiving an enquiry from a potential client who is already showing warning signs.
Think back to a past client experience, or imagine receiving an enquiry from a potential client who is already showing warning signs.
- Identify three client red flags you would no longer ignore.
- Write down how you would professionally address one of these behaviours.
- Review your current contract. Does it protect you against disrespectful behaviour, micromanagement and repeated boundary crossing?
